Services

Our Services

Complete Management, Design, and Support Services

Project Management
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Let our experience guide you

Working within a fully integrated project management team, your Couristan contract specialist who is supported by a network of skilled designers, technical experts and quality assurance teams will guide you through all of your project requirements.  From estimating to design to post-project support, our team of carpet experts is dedicated to providing our clients with the most complete project management and planning services in the contract and hospitality industries.

Creativity and Design
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Turning Concepts Into Visual Results

From the moment we receive your inquiry, we believe the commitment of resources available to any individual project is considerable and reflects the importance we place on selecting the correct design and technical solution at the earliest stage.

From planning to design to installation and aftercare, and using our latest advanced CAD technology, our established global network of carpet experts are trained to provide our clients with the necessary support needed to turn even their most complex design concepts into visual realities.

Any issues of color placement, raw material selections, tactile and visual aesthetics are considered and resolved.

Sales and Marketing Support
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Professional marketing and design tools

As the most trusted name in the floor covering industry, we take great pride in providing our clients with the highest levels of design, value and customer service. Our team of experienced carpet experts includes dedicated contract specialists, skilled and creative designers, as well as experienced quality assurance and technical associates, all of which are truly artisans of their trade.

Full-color presentation visuals, combined with our interactive online studio, make it easy for our clients and designers to customize and re-color any of our archived concepts. A large range of colors are available in an easy to handle pom box, plus an extensive selection for custom color matching. In addition, special colors can be dyed to meet a client’s exact requirements.

We take great pride in providing our clients with the necessary marketing and design tools needed to ensure that their most creative concepts are transformed into beautiful and practical realities.

DESIGN STUDIO ONLINE – Our global resources are linked to our world-renowned design library. Providing both design and color trend advice and solutions, this world-class archive allows our designers and clients to choose from over 30,000 design ideas.

ARCHIVE – We are very proud of our extensive archive of designs.  Our team of highly accomplished personnel are constantly updating and adding custom designs that help to showcase a very impressive catalog of creative work.

Manufacturing and Quality Assurance
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Designed to stand the test of time

While we will never compromise our quality standards, we pride ourselves at creating solutions that meet any specific conditions imposed by a client’s application. To ensure that the finished carpet will withstand the heavy wear demands of each installation, it is crucial that the raw materials used are of the highest quality. Our global network allows us to search the world for raw materials that meet our exacting standards, with pre-selected samples subjected to rigorous laboratory testing.

Our parallel investment in color science research and technology for wools, nylons and dye materials has resulted in an understanding of dye spectrography, which allows us to create a perfect color match for any sample we receive.

Throughout the weaving process, our quality assurance teams check the carpet for quality, design and color placement.

Quality Assurance Property Specification
Color Fastness – Light AATCC 16E
Color Fastness – Water AATCC 107
Color Fastness – Rubbing AATCC 165
Color Fastness – Shampooing AATCC 138
Abrasion Resistance ASTM D4158-08
Appearance Retention ASTM 5252
Compression Recovery ASTM D5251
Tuft Retention ISO 4919
Electrostatic Propensity AATCC 134
Fire – Smoke Density ASTM 622-01
Fire – Critical Radiant Flux ASTM E648 Class 1
Green Label Plus Broadloom & HT
Installation, Aftercare and Maintenance

Installation

Using recommended installation procedures, tools and accessories has a huge impact on the success of an Axminster Carpet installation. Stay informed and educated about the latest installation practices.

Aftercare

Couristan provides a two-year limited repair and replacement warranty for its 80% wool / 20% nylon Axminster Carpet.

Maintenance

Commercial carpet represents a significant capital investment. To get the most out of this investment competent maintenance is essential. With correct maintenance you will extend the useful life of the carpet for many years.